7.12 B. Guidance and Resources


Code of Practice for Victims of Crime

Ministry of Justice (2013)

This Code sets out the services to be provided to victims of criminal conduct by criminal justice organisations in England and Wales. It forms a key part of the wider Government strategy to transform the criminal justice system by putting victims first, making the system more responsive and easier to navigate.

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Practice Advice on Investigating Stalking and Harassment 2009

ACPO and NPIA (2009)

This document provides strategic and operational advice and is structured to follow the pattern of reporting, responding to, and investigating harassment. Management issues are summarised at the end of each section.

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ACPO Guidance on Investigating Domestic Abuse

National Policing Improvement Agency (2008)

The purpose of this guidance is to provide the Police Service with clear information about the policing of domestic abuse. It provides operational, tactical and strategic advice. Management issues are summarised at the end of each section.

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ACPO Honour Based Violence Strategy

Association of Chief Police Officers (2008)

This guidance has been written following consultation with partners from across sectors and with survivors of forced marriage and other forms of honour-based violence. It sets out proposals for moving forward the response of the police to honour-based violence and the development of a coordinated national police Honour-Based Violence Strategy and two year action plan.

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Citizen Focus: A practical guide to improving police follow-up with victims and witnesses

Home Office (2007)

This guide is intended to help forces bring about a step change in performance on follow-up. It builds on the original Citizen Focus Good Practice Guide issued in April 2006. It is aimed at force strategic leads, Basic Command Unit (BCU) commanders and Criminal Justice Unit leads, and seeks to bring together good practice in improving satisfaction with follow-up. It refers to specific examples throughout from forces that have performed well on follow-up.

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The Code of Practice for Victims of Crime | A Guide for Victims

Criminal Justice System (2006)

This leaflet sets out rights under the Code of Practice for Victims of Crime and tells you what you can expect from each of the criminal justice agencies after becoming a victim of crime.

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ACPO Guidance: identifying, assessing and managing risk in the context of policing domestic violence

Association of Chief Police Officers (2005)

The purpose of this document is to set out the ACPO position in relation to the core aims, principles, objectives/outcomes and processes of identifying, assessing and managing risk in domestic violence cases. The document does not provide a model risk assessment and management tool/process, but will provide guidance for forces which are developing or have in place particular tools/processes within their own local system.

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Problem-Oriented Guides for Police Problem-Specific Guides Series: Guide No. 22, Stalking

National Center for Victims of Crime (2004)

These are guides devised in the USA to prevent and to improve the overall response to incidents, not to investigating offenses or handling specific incidents. This guide reviews the problem of stalking and the factors that contribute to it. It then identifies a series of questions to help analyze local problems. Finally, it reviews responses to the problem, and what is known about them from evaluative research and police practice.

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Creating an Effective Stalking Protocol

National Center for Victims of Crime April (2002)

This is an American resource devised to develop and test a model protocol to guide law enforcement responses to stalking based on the principles of community policing. The objectives were to promote a strategic approach that encourages early intervention, to broadly define the roles of functional areas within police departments, including 911 operators, patrol, and investigative units, to present guidelines for developing and participating in a coordinated community response and to encourage the use of collaborative problem solving techniques.

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